How can we help?

Return/Exchange

• What is your store returns policy?
• What is your online returns policy?
• Holiday Season Delivery & Returns Guide 🎁
• What is your extended festive returns policy? 🎁
• Can I return more than one order in the same parcel?
• I haven't received my return label
• How do I return my order?
• Where can I find my Guest ID?
• How do coupons affect my refund?
• The brand new UNIQLO website is here! Click here for details.
• Can I use a different courier to return my order?
• Have you received my return?
• I do not have access to a printer, how can I return my items?
• How do I cancel my return?
• How do I modify my online return request?
• I do not live near to an Royal Mail Parcelshop, how can I return my order?
• I no longer have my Tax Invoice/Returns Note
• Can I make an exchange?
• When will I receive my refund?
• If I buy an item in-store, can I return it to you in the post?
• Can I return my online order in store?
• Why is my PayPal refund taking longer than expected?