How do I contact UNIQLO?

Q. How do I contact UNIQLO?

For further assistance, please use our CHATBOT/CHAT SUPPORT services.

To help us solve your query more efficiently, if you are contacting us via email and you do not know your order number, please kindly provide the following details used to place your order:

Full name, email address, delivery address and the total value of the order.

I have received a faulty item in my order.

As soon as you discover a fault with your item, please contact our specialist team by clicking the button below.

*Please click Product Support button above to submit more information regarding your order.
My order was delivered with an item missing.

We may have sent your items in separate parcels. Please check your shipment confirmation email to confirm if your order has been sent in two parcels.

If after check you believe an item is still missing, please contact our specialist team by clicking the button below.

*Please click Product Support button above to submit more information regarding your order.
I have received an incorrect item in my order.

We want to resolve this as quickly as possible. For next the steps in resolving this matter, please contact our specialist team by clicking the button below.

*Please click Product Support button above to submit more information regarding your order.
How do I contact UNIQLO via CHAT SUPPORT?

Please select the CHAT SUPPORT button at the bottom of this page and follow the menu options or type your query.

CHAT SUPPORT Operating Hours:
Monday-Friday: 9am-4:30pm
Saturday-Sunday: 10am-5pm
Closed: Christmas day
How do I contact UNIQLO via email?

You can contact us via email by using our contact form here: faq-uk.uniqlo.com/contactus .

Our helpful customer service agents will get back to you within 24 hours.

To help us solve your query more efficiently, if you are contacting us via email and you do not know your order number, please kindly provide your full name, email address, delivery address and the total value of the order.
How do I contact UNIQLO via phone?

Please see the phone number by scrolling to the bottom of this page.

Customer Care Operating hours:
Monday-Friday: 9am-4:30pm
Closed: Christmas day

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How can we help?

Q. How do I contact UNIQLO?

I have received a faulty item in my order.

My order was delivered with an item missing.

I have received an incorrect item in my order.

How do I contact UNIQLO via CHAT SUPPORT?

How do I contact UNIQLO via email?

How do I contact UNIQLO via phone?

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