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Q. I did not receive my store purchase E-Receipt




If you have opted for an E-receipt in one of our stores but you are unable to locate it, please follow the steps below:


Finding your E-Receipt

Your E-Receipt will be sent to your email inbox within 24 hours of purchase.

Please make sure to check:
 
  • Your spam/junk folders.
  • You have not blocked UNIQLO in your incoming email settings.


Advice for Returns & Exchanges

If you are unable to find your E-Receipt, please visit any UNIQLO UK store where our friendly store staff will be able to help you.


Please note that if you have not opted for an E-receipt, at the point of purchase, unfortunately we will not be able to provide you with one.
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