How can we help?

Please submit your return request directly from the ‘Order History’ section of My Account. For more information on how to return an item, please click here.

Select the item you have not received, select the reason for the return (incorrect item received) and fill in the information about the incorrect item (product name/colour/size).

Unfortunately, it is not possible for us to reship the correct item, we will process a refund to the card used to place the order for the amount of the correct item.

Do you need additional support with an incorrect item in your order?

We are sorry to hear that you are having problems with your item. Please fill in the product support form so we can look into your case. You can also contact us via the CHAT SUPPORT service at the bottom of this page. Our customer service team will be happy to help you with any questions you may have.