1. UNIQLO
  2. Uniqlo Customer Service
  3. Delivery
  4. Shipping

Q. Is my package insured and do I need to sign for my order?




All your purchases are insured against theft and accidental damage whilst in transit from UNIQLO to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. Please do ensure you agree to the terms and conditions before placing your order.

Our chosen carrier has the right to deliver your parcel to a safe location (unexposed both to public view and the weather elements). Should your parcel be delivered to a safe location and you cannot locate it, please do contact us and we will be happy to help.
Was this information helpful?
If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via chat or phone.
Please let us know why this article is not helpful.
Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which part was different from the description in the article?Please let us know how we can improve our policy/service to meet your needsPlease let us know the reason answer being not helpful and how we can improve it

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.