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Once your order has been placed, you will receive an email from us acknowledging your order, which will contain your order number for reference. This information will also be available on your UNIQLO account.

Once your order has been dispatched, you will receive a shipment confirmation email. When your order arrives in-store, you will receive a confirmation email confirming that your order is ready to collect. Please ensure you take your delivery confirmation email or the SMS notification indicating your order has been received in store, with you. You can provide either a print-out or the original email on your smartphone.