Q. What should I do if I lost a personal item in store?
We kindly ask that you return to the store location and speak with one of our staff members who will look into this for you and resolve it accordingly. If you're unable to make it back into store, please contact the customer service team providing as much detail as possible e.g. name of store, time of visit and a description of the lost item.
Please note that UNIQLO aren't liable for any personal items lost in-store and we cannot guarantee that the item will be found.
Please note that UNIQLO aren't liable for any personal items lost in-store and we cannot guarantee that the item will be found.
Related Q&A
- What should I do if I lost a personal item in store?
- UNIQLO Trip to Japan Prize Draw for Arigato Festival In-Store-Purchase Terms and Conditions
- What are the UNIQLO.com Terms & Conditions?
- UNIQLO HEATTECH 'Is it cold?' TikTok raffle
- UNIQLO APP Trip to Finland Prize Draw
- UNIQLO Trip to Tokyo Prize Draw for Arigato Festival Online Purchase Terms and Conditions
Contact UNIQLO UK
CHAT SUPPORT Operating Hours:
Monday-Friday: 9am-8pm
Saturday-Sunday: 10am-5pm
Christmas Eve, Boxing Day, New Years Eve & New Years Day: 10am - 5pm
Closed : Christmas Day and Easter Sunday.
Monday-Friday: 9am-8pm
Saturday-Sunday: 10am-5pm
Christmas Eve, Boxing Day, New Years Eve & New Years Day: 10am - 5pm
Closed : Christmas Day and Easter Sunday.
By Phone
Customer Care Operating hours: Mon-Fri: 09:00-16:30
Christmas Eve, Boxing Day, New Years Eve & New Years Day: 10am - 5pm
Closed: Christmas day and Easter Sunday
Christmas Eve, Boxing Day, New Years Eve & New Years Day: 10am - 5pm
Closed: Christmas day and Easter Sunday
By Phone
0203 960 5299
Customer Care Operating hours: Mon-Fri: 09:00-16:30
Christmas Eve, Boxing Day, New Years Eve & New Years Day: 10am - 5pm
Closed: Christmas day and Easter Sunday
Christmas Eve, Boxing Day, New Years Eve & New Years Day: 10am - 5pm
Closed: Christmas day and Easter Sunday
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.
COPYRIGHT © UNIQLO CO., LTD. ALL RIGHTS RESERVED.
CHAT SUPPORT