1. UNIQLO
  2. Uniqlo Customer Service
  3. Return/Exchange
  4. Online Orders

Q. Can I return my online order in store?




Please note: Online orders cannot be refunded in-store.


However, you may exchange items for a different size or colour at any UNIQLO UK store within 30 days of the delivery date.

 

Once an item has been exchanged in-store, it is no longer eligible for a refund (in-store or online).

 

All items must be in resalable condition, with original packaging, tags and labels intact.



To make an online return, please use this guide: How do I return my order?
 


 
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