Manage Your UNIQLO Account

Use your UNIQLO account to manage your personal details, saved addresses, communication preferences and membership settings.

You can update the following information through Profile Settings:

• Email address
• First name
• Last name
• Phone number
• Membership address

Please note that your date of birth cannot be changed after your account has been created.

You can add, edit or remove billing and delivery addresses through your Address Book.

You can:

• Save multiple addresses.
• Edit or remove saved addresses.
• Set a default address for faster checkout.

If you use PayPal Express, the delivery address saved in your PayPal account will be used during checkout, even when you are signed in to your UNIQLO account.

Please review the address saved in PayPal before completing your purchase.

• How do I update my personal details?

  You can update your personal information through Profile Settings.

  This includes your:

  • Name
  • Email address
  • Phone number
  • Membership address

• Can I change my date of birth?

  No. Your date of birth cannot be changed after your account has been created.

  Please ensure that your date of birth is entered correctly when registering.

• How do I manage my saved addresses?

  You can manage your billing and delivery addresses through your Address Book.

  You can:

  • Add a new address.
  • Edit an existing address.
  • Remove a saved address.
  • Set a default address.

• Why is a different delivery address showing when I use PayPal Express?

  When you use PayPal Express, the delivery address saved in your PayPal account will be used, even when you are signed in to your UNIQLO account.

  Please check and update the delivery address in PayPal before completing your purchase.

• How do I manage marketing communications and notifications?

  Marketing communication preferences and app notifications may be managed separately.

  Please check your UNIQLO account settings for email communication preferences and your device settings for app notification preferences.

  Service, security and order-related communications may still be sent where required to manage your account or order.

• How do I cancel my UNIQLO membership?

  For full instructions, please refer to our Cancelling Your UNIQLO Membership FAQ.

  Before completing the cancellation process, please review what will happen to the information and benefits associated with your account.

• What happens when I cancel my membership?

  Cancelling your membership will remove access to account-related information and services.

  This may include:

  • Purchase and order history
  • Saved addresses
  • Saved favourites
  • Available coupons
  • Membership benefits

  Previous account information may not be recoverable after cancellation.

• Can I recover my account after cancellation?

  Previous account information may not be recoverable after membership cancellation.

  If you decide to return to UNIQLO, you will need to register again.

• Will I lose my coupons and purchase history if I cancel my membership?

  After cancelling your membership, available coupons and purchase history associated with the account will no longer be accessible.

  We recommend saving any information you may need before completing the cancellation process.

• Does uninstalling the UNIQLO App cancel my membership?

  No. Removing the UNIQLO App from your device does not cancel your UNIQLO membership.

  To permanently close your account, you must complete the membership cancellation process separately.

• Register and Verify Your UNIQLO Account
• Login and Password Help
• Cancelling Your UNIQLO Membership