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Q. UNIQLO APP Trip to Japan Prize Draw - Terms and Conditions




UNIQLO APP Trip to Japan Prize Draw

Short Terms

Open to residents in the Netherlands, Spain and in the UK (England, Scotland, Wales and Northern Ireland), aged 18+ only who have downloaded the UNIQLO APP and scan it at checkout when completing a transaction:

in UNIQLO Amstelveen (Netherlands) between 20.03.25 and 20.04.25
in UNIQLO Castellana (Spain) between 27.03.25 and 27.04.25
in UNIQLO Liverpool ONE (UK) between 24.04.25 and 24.05.25

Promotion available from 20.03.25 to 20.04.25 in the Netherlands; from 27.03.25 to 27.04.25 in Spain; from 24.04.25 to 24.05.25 in the UK.  
This concerns a combined Promotion for all three countries mentioned above. From all participants in the three countries, there will be 1 winner who will receive return flights for two people from his/her home country (NL, ES or UK) to Tokyo Japan, return transfers between the airport and the hotel, and 5 nights’ accommodation at 4* hotel located in Ginza. Normal exclusions concerning eligibility apply. By participating in the promotion, all entrants will be deemed to have accepted and be bound by the terms and conditions.

Full Terms & Conditions – Customer Promotion

By entering the promotion, all entrants will be deemed to have accepted and be bound by the terms and conditions and all entry instructions form part of these terms and conditions. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.

Promoter: Uniqlo Europe Ltd, 103-113 Regent Street, London, W1B 4HL

Participant: Uniqlo customers participating in this promotion.
  1. Eligibility: The promotion is open to residents in the Netherlands, Spain and in the UK (England, Scotland, Wales and Northern Ireland) aged 18 or over, excluding employees of the Promoter and their immediate families, its agents and anyone professionally connected with this promotion.
Participants will be entered automatically into the prize draw when scanning their UNIQLO APP membership ID at checkout:
in UNIQLO Amstelveen (Netherlands) between 20.03.25 and 20.04.25
in UNIQLO Castellana (Spain) between 27.03.25 and 27.04.25
in UNIQLO Liverpool ONE (UK) between 24.04.25 and 24.05.25
  1. Promotional Period: Promotion available from 20.03.25 to 20.04.25 in the Netherlands; from 27.03.25 to 27.04.25 in Spain; from 24.04.25 to 24.05.25 in the UK.
Entry Instructions: To enter the promotion, Participants must have downloaded the UNIQLO APP and scan their Membership ID at checkout when completing a transaction:
in UNIQLO Amstelveen (Netherlands) between 20.03.25 and 20.04.25
in UNIQLO Castellana (Spain) between 27.03.25 and 27.04.25
in UNIQLO Liverpool ONE (UK) between 24.04.25 and 24.05.25
  1. No entries from agents, third parties, syndicated entries or those made using methods such as a computer macro, script or the use of automated devices. No bulk entries. All entries must be made directly by the person entering the promotion. Entrants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
  2. Prize: There is 1 x prize available to be won during this promotion.
  • 1x winner will receive return flights to Japan and accommodation for two people that include:
  • Return flights from The Netherland, Spain or the UK to Tokyo for two people
  • Return transfers from Narita international airport to the hotel
  • 5 Nights accommodation in a centrally located 4* hotel in Ginza, sharing a double room with en-suite bathroom on a room only basis. If you’d prefer a twin room, we will do what we can to secure this for you, but it cannot be guaranteed.
  • Winner’s choice of activity for two people. Choose from: Shinjuku Food Tour; Tokyo Sumo Entertainment Show with meal; Scenic Spots of Mt Fuji and Lake Kawaguchi tour
  • Travel insurance. Travel insurance is subject to normal terms of acceptance. Pre-existing medical conditions may not be covered. No age restrictions apply. Should NDL Group be unable to purchase travel insurance on the winner’s behalf, a cash sum of £100.00 or equivalent in EUR will be provided to the winner via bank transfer. Bank transfers can take up to 5 working days.
  • Winning flight prize package rules include, but are not limited to:
  • Travel is subject to availability at the discretion of the Promoter and excludes Christmas, New Year, Valentines, Easter, School Holidays, Bank Holidays and the Cherry Blossom season (in all Netherlands, Spain, UK and Japan).
  • Flights must include a Saturday night stay in your destination. Departure airport used will be dependent on the availability from the winners nearest available international airport, which may not necessarily be the closest. A direct flight cannot be guaranteed. It is solely the winner’s responsibility to ensure he/she is eligible to travel by obtaining any passports, visas, permits, travel documents, waivers or the like required to travel. Includes all taxes and surcharges.
  • Prize redemption timing and booking dates are dependent on international border crossing rules and in alignment with UNIQLO.
  • Prize includes return economy flights, all flight taxes and surcharges as well as one piece of checked baggage per person. If you don’t hold a UK or EU passport you may need a visa for this destination, and this should be arranged with the appropriate embassy. Although please note the cost of a visa of this kind isn’t included in your prize.
  • Transfers will be private and not shared with other passengers.
  • All prizes must be claimed and booked by the prize winner within 12 months from the date of our initial correspondence with them.
  • Once the booking is confirmed the winner and their guests are subject to the travel conditions of the airline. Promoter cannot be responsible for any unforeseen cancellations of flights or other arrangements.
Prize Terms & Conditions
  1. Winner Selection:
    Promotion’s closing date. The winners will be selected randomly by a computer process that produces a verifiably random result from those valid entries received during the promotional period.
  2. If a winning Participant has not contacted the Promoter within 28 days of notification to claim their prize, their right to the prize will be forfeited and an alternative winner will be chosen.
Our Right to Use Information About You
8.  Any personal information provided by Participants will be collected, stored and processed by the Promoter strictly under the Data Protection regulations. Your personal details will only be used for the purposes of administering this promotion and for no other purposes unless otherwise provided by law or unless you have opted in to receiving future marketing mailings from the Promoter. If you opt in and start receiving marketing emails from the Promoter, but would then like to stop receiving them, use the unsubscribe button provided in an email from the Promoter.
  1. Other than its agencies and third party suppliers who are contracted to administer the promotion, the Promoter will not pass Participants’ details on to any third party.
  2. The Promoter’s Privacy Policy applies to any processing of data performed in connection with this promotion. The Privacy Policy can be found here.

General
  1. The Promoter and its agents reserve the right not to consider, and to exclude, any entry they deem, in their sole, subjective determination, to be inappropriate and/or not in compliance with these Terms and Conditions.
  2. No responsibility will be taken by the Promoter for entries or claims which for technical or other reasons are not entered correctly or are lost. Incomplete entries will not qualify for the promotion.
  3. Prizes are non-transferable and cannot be resold or exchanged for cash.
  4. There are no cash or other prize alternatives available in whole or in part except in the event of circumstances outside its control. The Promoter reserves the right to substitute a similar alternative of equal or greater value. Unless otherwise agreed in writing by the Promoter the prize will only be awarded directly to the winner.
  5. The winner consents to the Promoter publishing his/her name and country within three (3) months of the promotion close date.
  6. The winner’s information will be used and shared for the purpose of providing the prizes only.
  7. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these terms and conditions, at any stage, but will always endeavour to minimize the effect to Participants in order to avoid undue disappointment. For the avoidance of doubt, the Promoter will not be responsible for any unforeseen cancellations of flights or other arrangements.
  8. Participants in the promotion agree to be bound by these terms and conditions. The Promoter reserves the right at its sole but reasonable discretion to disqualify any Participant found to be abusing or tampering with the operation of the promotion, or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions.
  9. The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details (which they must provide within 2 days) and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the promotion and disqualify the Participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this promotions entry requirements or otherwise where a Participant has gained unfair advantage in participating in the promotion or won using fraudulent means.
  1. Trademarks, logos and names of the products and retailers are the property of their respective owner.
  2. To the fullest extent permitted by law and excluding death or personal injury caused as a result of the Promoter’s negligence, neither the Promoter nor its agencies or third party suppliers accept any liability for claims, losses, demands, damages, corrupted or misdirected entries, any late or misdirected delivery of communications (by email or otherwise), faulty or failed electronic data transmissions or injuries that arise out of and/or in any way related to the prize, the receipt, use and/or enjoyment of the prize and/or the Promotion.
  3. Any question concerning the legal interpretation of the terms and conditions will be based on the aw where the consumer is residing and the Court where the Participant is residing will have exclusive jurisdiction.
 
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