What should I do if I have been doubled charged?

We kindly ask that you return to the store location with your original purchase receipt and the credit card that was used to make the purchase where one of our store staff will further investigate the issue and resolve it accordingly.

If you are unable to make it into the store, please contact us here and one of our agents will be more than happy to assist you further.

Was this information helpful?

YES

If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via chat or phone.

Please let us know why this article is not helpful.

The article is hard to understand

This isn’t the information I was looking for

The explanation content and image used are different from the actual screen display

I do not agree with policy on this subject

Other

Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which part was different from the description in the article?Please let us know how we can improve our policy/service to meet your needsPlease let us know the reason answer being not helpful and how we can improve it

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.

Send

Related Q&A

Contact UNIQLO UK

CHAT SUPPORT

CHAT SUPPORT Operating Hours:
Monday-Friday: 9am-8pm
Saturday-Sunday: 10am-5pm
Christmas Eve, Boxing Day, New Years Eve & New Years Day: 10am - 5pm
Closed : Christmas Day and Easter Sunday.

By Phone

Customer Care Operating hours: Mon-Fri: 09:00-16:30
Christmas Eve, Boxing Day, New Years Eve & New Years Day: 10am - 5pm
Closed: Christmas day and Easter Sunday

By Phone

0203 960 5299

Customer Care Operating hours: Mon-Fri: 09:00-16:30
Christmas Eve, Boxing Day, New Years Eve & New Years Day: 10am - 5pm
Closed: Christmas day and Easter Sunday

How can we help?