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Q. Soft Puffy Shoulder Bag / How to secure the strap




STEP 1  
This is the original state of the product when purchased. 

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STEP 2  
Insert the end of the strap into the center of the adjuster and pull it through to the back. 

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STEP 3 
Pull the strap gently but firmly so that it stays secure and does not loosen. 

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