Q. UNIQLO Trip to Tokyo Prize Draw for Arigato Festival Online Purchase Terms and Conditions
Short Terms
The UNIQLO Trip to Tokyo Prize Draw for Online Purchases is open to residents of the Netherlands, Spain, Germany, France, Belgium, Sweden, Denmark and the UK (including England, Scotland, Wales and Northern Ireland) aged 18 or over only, who have downloaded the UNIQLO APP and completed a purchase of €90 / £80 / 1000 SEK / 700 DKK or more in value via UNIQLO APP between 27th November and 3rd December 2025 (further detail below), then completed the entry form to participate (the “Promotion”).
This is a combined Promotion for all the countries mentioned above. From all eligible participants, one (1) winner will receive a trip to Japan, including return flights for two (2) people from their home country to Tokyo, Japan, return transfers from the hotel to the airport, five (5) nights’ accommodation at a 4-star hotel in Ginza, and an activity for two (2) persons of winner’s choice from provided options.
Full Terms & Conditions – Customer Participation
To participate in the Promotion, all participants are obliged to actively accept to be bound by these terms and conditions, and all entry instructions that form part of these terms and conditions in the participation form provided. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.
Promoter: Uniqlo Europe Ltd, 103-113 Regent Street, London, W1B 4HL acting through its respective European Branches.
Participant: Uniqlo customers participating in this Promotion who meet the following eligibility requirements.
Prize Terms & Conditions
Our Right to Use Information About You
© UNIQLO EUROPE LTD 2025
UNIQLO EUROPE LTD
103-113 Regent Street, London
W1B 4HL, UK
Registered in England and Wales No. 04845064
The UNIQLO Trip to Tokyo Prize Draw for Online Purchases is open to residents of the Netherlands, Spain, Germany, France, Belgium, Sweden, Denmark and the UK (including England, Scotland, Wales and Northern Ireland) aged 18 or over only, who have downloaded the UNIQLO APP and completed a purchase of €90 / £80 / 1000 SEK / 700 DKK or more in value via UNIQLO APP between 27th November and 3rd December 2025 (further detail below), then completed the entry form to participate (the “Promotion”).
This is a combined Promotion for all the countries mentioned above. From all eligible participants, one (1) winner will receive a trip to Japan, including return flights for two (2) people from their home country to Tokyo, Japan, return transfers from the hotel to the airport, five (5) nights’ accommodation at a 4-star hotel in Ginza, and an activity for two (2) persons of winner’s choice from provided options.
Full Terms & Conditions – Customer Participation
To participate in the Promotion, all participants are obliged to actively accept to be bound by these terms and conditions, and all entry instructions that form part of these terms and conditions in the participation form provided. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.
Promoter: Uniqlo Europe Ltd, 103-113 Regent Street, London, W1B 4HL acting through its respective European Branches.
Participant: Uniqlo customers participating in this Promotion who meet the following eligibility requirements.
- Eligibility: The Promotion is open to the residents of the Netherlands, Spain, Germany, France, Belgium, Sweden, Denmark and the UK (including England, Scotland, Wales and Northern Ireland) aged 18 or over, excluding employees of the Promoter and their immediate families, its agents and anyone professionally connected with this Promotion.
- Entry instructions: Participants will be entered into the prize draw by making a purchase that is €90/ £80/1000 SEK / 700 DKK or more in value via UNIQLO APP between 27.11.2025 and 3.12.2025 and completing the steps below:
To enter the Promotion, Participants must:
a. Download the UNIQLO App
b. Be logged into their UNIQLO account while making a €90 / £80 / 1000 SEK / 700 DKK purchase via UNIQLO APP during the Participation Period
c. Complete the form provided in the UNIQLO APP while you are logged in (you will find the notification banners inside the app on the notification page). You can find further information on how to find the notification banners here in the FAQ.
d. Accept these Terms and Conditions
Participation is limited to one (1) entry per person.
Excluded from participation are:
- entries from agents or third parties,
- syndicated entries,
- those made using methods such as computer macro, script, or the use of automated devices, and
- duplicated or bulk entries.
These entries will be deleted, and the participant will be disqualified without notice at the Promoter’s discretion.
All entries must be made directly by the person entering the Promotion. Participants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
a. Download the UNIQLO App
b. Be logged into their UNIQLO account while making a €90 / £80 / 1000 SEK / 700 DKK purchase via UNIQLO APP during the Participation Period
c. Complete the form provided in the UNIQLO APP while you are logged in (you will find the notification banners inside the app on the notification page). You can find further information on how to find the notification banners here in the FAQ.
d. Accept these Terms and Conditions
Participation is limited to one (1) entry per person.
Excluded from participation are:
- entries from agents or third parties,
- syndicated entries,
- those made using methods such as computer macro, script, or the use of automated devices, and
- duplicated or bulk entries.
These entries will be deleted, and the participant will be disqualified without notice at the Promoter’s discretion.
All entries must be made directly by the person entering the Promotion. Participants who do not give correct details or those who make an entry on someone else’s behalf will be disqualified, at the Promoter’s discretion.
- Participation Period: The Promotion is available from 27th November 2025 to 3rd December 2025.
- Prize: One (1) winner will receive a trip to Tokyo, Japan, including return flights to Japan (travel is subject to availability at the discretion of NDL Travel and excludes bank holidays, Valentine’s day/weekend and school holiday periods, specifically the Christmas holidays, summer holidays, spring and autumn half terms and Easter in UK, France, Germany, Spain, Denmark, Sweden, Belgium, The Netherlands, and Japan), accommodation for two people and an activity for two (2) people of winner’s choice, consisting of:
- Return economy flights, all flight taxes and surcharges, as well as one piece of checked baggage per person. A Saturday night stay is a requirement of your ticket. Subject to availability, departure airport used will be the winner’s nearest major international airport in UK, France, Germany, Spain, Denmark, Sweden, Belgium or The Netherlands that operates flights to Tokyo. Please note, this may not be your closest airport. A direct flight cannot be guaranteed. If you don’t hold a UK, French, German, Spanish, Belgian, Danish, Swedish, or Dutch passport you may need a visa for this destination, and this should be arranged with the appropriate embassy. The cost of arranging for a visa of this kind isn’t included in the prize.
- Accommodation in Tokyo, Japan (centrally located 4* hotel, sharing a double room with en-suite bathroom on a room only basis. If a twin room is preferred, the Promoter will make reasonable efforts to accommodate this, but it cannot be guaranteed.)
- Private airport transfer from airport in Tokyo to accommodation.
- Travel insurance is subject to normal terms of acceptance. Pre-existing medical conditions may not be covered. No age restrictions apply. Should NDL Group be unable to purchase travel insurance on the winner’s behalf, a cash sum of £100.00 will be provided to the winner via bank transfer.
- Winner’s choice of activity for two people. Choose from:
- Tokyo Sushi Making Experience & Japanese Cooking Class
- Calligraphy Culture SHODO Experience in Tokyo
- Tokyo Bay Yakatabune Dinner/Day Cruise with Japanese Show and Drinks
- Calligraphy Culture SHODO Experience in Tokyo
- Tokyo Bay Yakatabune Dinner/Day Cruise with Japanese Show and Drinks
Sushi making/Japanese cooking experience and Japanese Calligraphy workshop will last approximately 1.5 hours. Tokyo Bay Day cruise will last approximately 1 hour, includes Shamisen live show, unlimited soft drinks, Beer & Sake, with one Snack: spicy rice crackers. Meal is not included in the day cruise. All experiences and the winner’s choice are subject to availability at the time of booking.
- Prize redemption timing is dependent on international border crossing rules between the winner’s country of residence and Japan.
- Winner must book the prize trip by 30 November 2026.
- Once the booking is confirmed, the winner is subject to the travel conditions of the airline. Promoter cannot be responsible for any unforeseen cancellations of flights or other arrangements.
Prize Terms & Conditions
- Winner selection: One (1) winner will be randomly selected within ten (10) working days of this Promotion’s closing date. The winner will be selected randomly by a computer process that produces a verifiably random result from those valid entries received during the promotional period.
- Winner notification: The winner will be notified via email within ten (10) working days from selection. The travel agency to be used to arrange the round-trip prize will be communicated by the Promoter.
- If a winner has not contacted the Promoter within 28 days of notification to claim their prize, their right to the prize will be forfeited and an alternative winner will be chosen by the Promoter.
Our Right to Use Information About You
- Any personal information provided by participants in the course of an online purchase, downloading the UNIQLO App or participating in this Promotion will be collected, stored, and processed by the Promoter in strict compliance with applicable data protection regulations. Your personal details will only be used for the purposes of administering this Promotion and for no other purposes unless otherwise provided by law or unless you have opted in to receive future marketing mailings from the Promoter. If you opt in and start receiving marketing emails from the Promoter, but would then like to stop receiving them, use the unsubscribe button provided in an email from the Promoter.
- Other than its agencies and third-party suppliers who are contracted to administer the Promotion, the Promoter will not pass participants’ details on to any third party.
- The Promoter’s Privacy Policy applies to any processing of data performed in connection with this Promotion. The Privacy Policy can be found at: https://faq-uk.uniqlo.com/pkb_Home?id=kA0Vh0000001Mt0&l=en_US&c=category_uq_eu_dk_se%3AUQUK_C7_2&fs=Search&pn=1
- The Promoter and its agents reserve the right not to consider, and to exclude any entry they deem in their sole, subjective determination to be inappropriate and/or not in compliance with these Terms and Conditions.
- No responsibility will be taken by the Promoter for entries or claims which for technical or other reasons are not entered correctly or are lost. Incomplete entries will not qualify for the Promotion.
- Prizes are non-transferable and cannot be resold or exchanged for cash.
- Prizes cannot be returned or exchanged at Uniqlo stores.
- There are no cash or other prize alternatives available in whole or in part except in the event of circumstances outside its control. The Promoter reserves the right to substitute a similar alternative of equal or greater value. Unless otherwise agreed in writing by the Promoter the prize will only be awarded directly to the winner.
- The winner consents to the Promoter publishing his/her name and country within three (3) months of the Promotion close date.
- The winner’s information will be used and shared for the purpose of providing the prizes only and announcing the winner as described in No. 17 of the Terms & Conditions.
- In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this Promotion or the awarding of prizes, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the Promotion or these terms and conditions, at any stage, but will always endeavour to minimise the effect to participants in order to avoid undue disappointment. For the avoidance of doubt, the Promoter will not be responsible for any unforeseen cancellations of flights or other arrangements.
- Participants in the Promotion agree to be bound by these terms and conditions. The Promoter reserves the right at its sole discretion to disqualify any participant found to be abusing or tampering with the operation of the Promotion, or to be acting in any manner deemed by the Promoter to be in violation of the terms and conditions.
- The Promoter reserves the right to verify all entries including but not limited to asking for address and identity details (which they must provide within 2 days) and to refuse to award a prize or withdraw prize entitlement and/or refuse further participation in the Promotion and disqualify the participant where there are reasonable grounds to believe there has been a breach of these terms and conditions or any instructions forming part of this Promotion’s entry requirements or otherwise where a participant has gained unfair advantage in participating in the Promotion or won using fraudulent means. The Promoter will be the final arbiter in any decisions, and these will be binding and no correspondence will be entered into in relation to this clause.
- Trademarks, logos and names of the products and retailers are the property of their respective owner.
- To the fullest extent permitted by law and excluding death or personal injury caused as a result of the Promoter’s negligence, neither the Promoter nor its agencies or third party suppliers accept any liability for claims, losses, demands, damages, corrupted or misdirected entries, any late or misdirected delivery of communications (by email or otherwise), faulty or failed electronic data transmissions or injuries that arise out of and/or in any way related to the prize, the receipt, use and/or enjoyment of the prize and/or the Promotion.
- The Promotion and the terms and conditions will be governed by the law of the customer’s country of residence and any disputes arising out of or in connection with the Promotion will be subject to the jurisdiction of the courts of the customer’s place of residence.
© UNIQLO EUROPE LTD 2025
UNIQLO EUROPE LTD
103-113 Regent Street, London
W1B 4HL, UK
Registered in England and Wales No. 04845064
CHAT SUPPORT