Register and Verify Your UNIQLO Account

A UNIQLO account allows you to shop online, view your purchase history, save your details and access available member benefits and coupons.

1. Visit the UNIQLO account registration page.
2. Enter your personal details and create a password.
3. Review your information and agree to the required terms.
4. Select Send Verification Code.
5. Enter the six-digit verification code sent to your email address.
6. Complete your registration.

The verification code is valid for 30 minutes and can only be used once.

When registration is complete, you will see the message THANK YOU FOR YOUR REGISTRATION.

• What information do I need to create a UNIQLO account?

  When creating your account, you will be asked to provide:

  • First name
  • Last name
  • Email address
  • Password
  • Phone number
  • Date of birth and gender, where requested

  Please review your information carefully before completing registration.

• I have not received the verification email. What should I do?

  Please check:

  • Your spam or junk folder.
  • That the email address entered during registration is correct.
  • That there are no spaces before or after the email address.
  • That the email domain has been entered correctly.

  You may also need to add noreply@mail.fastretailing.com to your safe sender list.

  If you still do not receive the email, restart the registration process and request a new verification code.

• I received a verification code but cannot complete registration. What should I do?

  Please check that:

  • You are using the most recently issued six-digit verification code.
  • The code was issued within the last 30 minutes.
  • The code has not already been used.
  • There are no spaces before or after the code.

  If you requested more than one code, please enter the latest code received, as an earlier code may no longer be valid.

• I received a six-digit code, but the verification field does not accept the full code. What should I do?

  The account verification code should contain six digits.

  If the verification field does not allow you to enter the complete code, restart the registration process and try again using the most recently issued code.

  If the issue continues, try using another browser or device. You can also clear your browser cache and cookies before trying again.

  If you contact Customer Support, please provide a description of the issue, the device and browser being used, and a screenshot with any personal or security information removed.

  Never share your verification code or password with another person.

• My verification code has expired. What should I do?

  Verification codes are valid for 30 minutes and can only be used once.

  Return to the registration page and request a new verification code. Once a new code has been issued, use the most recent code received.

• I entered the verification code, but nothing happened. What should I do?

  Please confirm that:

  • You entered the most recently issued code.
  • The code was entered within 30 minutes.
  • The code has not already been used.
  • There are no spaces before or after the code.

  If registration still does not proceed, restart the registration process and request a new verification code.

  If the issue continues, try another browser or device, or clear your browser cache and cookies before trying again.

• The website says that my email address is already registered. What should I do?

  This message means that a UNIQLO account already exists using that email address.

  Please try signing in with the registered email address. If you cannot remember your password, use Forgot Your Password? to reset it.

  You do not need to create another account using the same email address.

• Why does the website say that my email address is invalid?

  This message may appear if:

  • The email address contains spaces.
  • The domain name has been entered incorrectly.
  • Unsupported characters have been used.
  • The email address was copied and pasted incorrectly.

  Please enter the email address manually and check it carefully before submitting it again.

• I entered the wrong email address during registration. What should I do?

  The verification code is sent to the email address entered during registration.

  If an incorrect email address was entered, restart the registration process and register using the correct email address.

• I no longer have access to the email address used during registration. What should I do?

  Verification and account-related communications are sent to the registered email address.

  If you cannot access that email address, you may be unable to complete verification or access the account.

  Please refer to our Login and Password Help FAQ for further account-access guidance.

• I am receiving an error message during registration. What should I do?

  Please check that:

  • All mandatory fields have been completed.
  • Your email address has been entered correctly.
  • Your password meets the required criteria.
  • There are no unsupported characters or spaces in the fields.
  • You have agreed to the required terms and confirmed that you are aged 14 or above.

  If the issue continues, try using another browser or device.

• The Preview page keeps repeating. What should I do?

  Before proceeding, tick the checkbox next to Please check the contents and agree.

  This confirms that:

  • You agree to the Terms of Service.
  • You consent to the collection and use of personal information.
  • You confirm that you are aged 14 or above.

• Login and Password Help
• Manage Your UNIQLO Account