Q. Can I request to have an item held at the store for me?
At this time, we do not offer the option to put items on hold via chat, call or email.
If you are in one of our stores, you may request to have your item held for up to 24 hours. Please do visit a UNIQLO store to benefit from this service. If you need to check stock for that store before visiting, please visit the item page on the website and use the check availability in-store feature.
If you are in one of our stores, you may request to have your item held for up to 24 hours. Please do visit a UNIQLO store to benefit from this service. If you need to check stock for that store before visiting, please visit the item page on the website and use the check availability in-store feature.
Related Q&A
- Can I request to have an item held at the store for me?
- What is UNIQLO's Privacy Policy?
- How can I know if an item is available in store?
- If I buy an item in-store, can I return it to you in the post?
- Can I return my item if I paid with a gift card in store?
- I'm missing an item in my order, what should I do?
Contact UNIQLO UK
CHAT SUPPORT Operating Hours:
Monday-Friday: 9am-4:30pm
Saturday-Sunday: 10am-5pm
Closed : Christmas Day and Easter Sunday.
Monday-Friday: 9am-4:30pm
Saturday-Sunday: 10am-5pm
Closed : Christmas Day and Easter Sunday.
By Phone
Customer Care Operating hours: Mon-Fri: 09:00-16:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
By Phone
0203 960 5299
Customer Care Operating hours: Mon-Fri: 09:00-16:30
Closed: Christmas day and Easter Sunday
Closed: Christmas day and Easter Sunday
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