Q. Arigato Festival novelty gift
[UPDATE] The stainless steel water bottle has now sold out for all online orders! Some UNIQLO stores may still have stock available for eligible in-store purchases.
Starting 28th November, get a free stainless steel bottle when you spend over £100! While stocks last*.
*Limited quantity, only while stock lasts.
* Please be aware that even if you meet the conditions, we may not be able to provide the gift if we run out of stock.
Available online and in stores only while stocks last. Limited to 1 bottle per customer.
[Online] SOLD OUT
From 28th November, each purchase of £100 or above (before shipping) will receive a stainless steel bottle as a gift, while stocks last. The bottle colours are selected at random.
*Limited quantity, only while stock lasts.
* Please be aware that even if you meet the conditions, we may not be able to provide the gift if we run out of stock.
[Stores]
The Arigato novelty gift will be available in all UNIQLO stores. From 28th November, while stocks last.
Please find your closest store here
For each purchase of £100 or above in a single transaction, on a first-come, first-served basis, you will receive one stainless steel bottle as a gift. The bottle colours are selected at random.
* Limited to 1 bottle per customer.
* For purchases of £200 or more, you will still receive only one item.
* The amount of £100 includes alteration fees, gift wrapping charges, and shopping bag fees.
* Availability may vary by store.
* Please be aware that even if you meet the conditions, we may not be able to provide the gift if we run out of stock. Thank you for your understanding.
For remaining stock, please kindly enquire within our stores. Please note that even if you contact the customer center, we will not be able to provide information on this matter.
You can collect your free gift at the cash register or service counter.
* If you checked out at a self-service register, please inform a staff member and present your receipt or electronic receipt.
Frequently asked questions
Q. How can I get the stainless steel bottle for FREE?
A. To qualify, all you need to do is to place an order for the amount of £100 or above, while stocks last.
Q. In which UNIQLO stores will the stainless steel bottle be available?
A. The stainless steel bottle will be available in all UNIQLO stores.
Q. When will the stainless bottle promotion start?
This free stainless steel bottle promotion will start on 28 November, while stocks last.
Q. Can I choose the stainless steel bottle colour?
A. The bottle colours are selected at random.
Q. Do I have to add the FREE stainless steel bottle to my cart/order?
A. You do not need to add the item and it will not be automatically added to your basket. You will receive the item as long as your order is over £100 and is placed while the bottle is still in stock.
*The item will not appear in your order history.
Q. How will I know if I am receiving the FREE stainless steel bottle?
A. Your free gift will not show in your cart but will show on your invoice. Your invoice will be included within your shipment confirmation email, which you will receive once your order has been dispatched from our warehouse. Eligibility will be confirmed upon shipment. We apologize for the inconvenience, but we cannot provide assistance even if you contact the customer center regarding this matter.
Q. I have already placed an order over £100, why do I not see the free gift in the Order Details?
A. The free gift would not be shown in Order History and it will be shipped together with your order. If your free gift is available for your eligible order and there was stock availability when your order was placed, a FREE stainless steel bottle would be displayed in your invoice.
Q. Can I return or exchange the Stainless steel bottle?
A. This free gift cannot be returned or exchanged.
Q. Can I use a coupon and still receive the free Stainless steel bottle?
A. You may use a coupon with your order. However, please note that if the order value is below £ 100 before applying the shipping, you will not receive the Stainless steel bottle.
For example:
- If your order value (before shipping) is £99 and you use a £10 off coupon, your order total will be £89. You will not be able to receive the free gift.
- However, if your order total is £110 and you use a £10 off coupon, your total will be £100. This will allow your order to be qualified to receive the free stainless steel bottle while stock lasts.
Q. Do I need to return the novelty when I return the order?
A. No, you do not need to return the novelty item.
Q. I have already placed an order over £100, why do I not see the free gift in the Order Details?
A. The free gift would not be shown in Order History and it will be shipped together with your order. If your free gift is available for your eligible order, a FREE stainless steel bottle would be displayed in your invoice.
Q. I have already placed an order over £100, but I did not receive any free gift in my parcel.
A. We are sorry that the free stainless steel bottle is only available while stock lasts. It is possible that it is already out of stock when you place your order.
Q. If I purchase through the online store with the Click and Collect option, which promotion will I be eligible for: the physical store or the online store?
A. You will be eligible for the online promotion. You will receive the item as long as your order is over £100 and is placed while the bottle is still in stock. The bottle will be included within your parcel.