2. Uniqlo Customer Service
  3. Store
  4. Store Gift Card

Q. Can I return my item if I paid with a gift card in store?

Yes you can, you will be refunded back to the original payment method. Your return is subject to the UNIQLO store returns policy.

Please keep hold of your gift card number and pin as your refund will be made into your original payment method. If your gift card is not present at the time of return then only exchanges will be permitted.

Where one or more of items purchase by Gift Card only are returned, the balance of the original Gift Card shall be updated by the value of the refund due for the returned items.

Where a purchase has been made using a combination of payment methods (one of which is Gift Card), any refund due shall first be processed on the payment method other than the Gift Card. Should the value of the refund due exceed the amount paid with method other than the Gift Card, such remaining amount shall be refunded to the original Gift Card used.
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