Of course, please see our guide to understanding your tracking below:
| TRACKING | MEANING |
|---|---|
| Pre- advice loaded | The parcel has been despatched from the brand warehouse and is currently travelling to the courier depot. |
| Hub trailer Via sorter | The parcel is currently at the sorting office so that it can be packed and sent to your local depot. |
| Manifested for delivery | The parcel is now ready to be delivered, it should be with you in the next 48 hours. |
| MOD | This can be due to the parcel needing a label re-print or if the parcel is being passed to a 3rd party courier as our couriers are unable to deliver to the designated area. |
| Not Received by courier | The parcel has not been received by the driver and therefore the parcel will not be delivered on that day. |
| Address query | The courier is unable to locate the delivery address, please supply us with more details so that we are able to locate the destination. |
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