I have entered an incorrect address, what should I do?

Q. I have entered an incorrect address, what should I do?

Please contact us by using the CHAT SUPPORT service as soon as possible, if you cannot receive your parcel at this address. Dependent on the delivery option chosen, we cannot guarantee that we will be able to intercept delivery before the first attempt is made.

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CHAT SUPPORT Operating Hours:
Monday-Friday: 9am-4:30pm
Saturday-Sunday: 10am-5pm
Closed : Christmas Day and Easter Sunday.

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Customer Care Operating hours: Mon-Fri: 09:00-16:30
Closed: Christmas day and Easter Sunday

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0203 960 5299

Customer Care Operating hours: Mon-Fri: 09:00-16:30
Closed: Christmas day and Easter Sunday

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Q. I have entered an incorrect address, what should I do?

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