The delivery time for your order is dependent on the delivery method chosen. Once your order has been shipped, you will be allocated a estimated delivery date. We would advise you track you parcel here
until your parcel has been delivered.
Your order can be delivered at any time between 09:00-21:00 Monday to Friday. Hermes will provide you with a 2 hour delivery slot on the day your order is manifested for delivery. If for any reason delivery cannot be made within the slot allocated you will receive a notification confirming when the driver will deliver your parcel.
If your estimated delivery date has passed and you have not received a notification advising you when delivery will be rescheduled, please contact the customer service team.