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Q. Is my package insured and do I need to sign for my order?

All your purchases are insured against theft and accidental damage whilst in transit from UNIQLO to your shipping address. Once your package has been delivered and signed for at your specified address, it is no longer covered. Please do ensure you agree to the terms and conditions before placing your order.

Our chosen carrier has the right to deliver your parcel to a safe location (unexposed both to public view and the weather elements). Should your parcel be delivered to a safe location and you cannot locate it, please do contact us and we will be happy to help.

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