Q. My item is faulty, what should I do ?
If you placed your order before 06/08/2024, please follow the instructions below
As soon as you discover a fault with your item, please contact our specialist team by clicking the button below.
*Please click Product Support button above to submit more information regarding your order.
If you placed your order after 06/08/2024, please follow the instructions below:
As soon as you discover a fault with your item, please process a return of the item through your UNIQLO account or guest account. For information on how to return an item, please click here.
Faulty item claims are no longer accepted through our customer center for orders placed after 06/08/2024. Please return the item via our online returns process.