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Q. Can I return more than one order in the same parcel?

Yes, these can be included in the same parcel. However please ensure to include all tags and packaging as this can impact how quickly you receive your refund.

If you are returning an item/s from another order you would only need to register one return on the returns portal. If a return is registered for each order, you will be charged multiple return fees.

Once you have registered your return on the returns portal, generate the label, affix one label onto the outside of your parcel and the other label enclosed in your parcel.

Remember to include within the parcel, order number and details of what is being returned from the order/s which has not been registered on the return portal.

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