Your refund will be issued to the original payment method used to place the order. Shipping costs are not refunded unless your items are faulty, or your order is cancelled under the distance selling laws. Please see
cancellation rights section for further information.
Should you have used a discount code with a threshold value and the returned items make the remaining order value fall below this threshold; the amount refunded will be minus the value of the discount code. Please note we do not exchange discount codes so if you returns an order where a code has been used, you have now used your code and another will not be issued.
