Help UNIQLO Help

  1. Help
  2. /
  4. /
  6. /

Q. Will I be refunded the full value of my order?

Your refund will be issued to the original payment method used to place the order. Shipping costs are not refunded unless your items are faulty, or your order is cancelled under the distance selling laws. Please see cancellation rights section for further information.

Should you have used a discount code with a threshold value and the returned items make the remaining order value fall below this threshold; the amount refunded will be minus the value of the discount code. Please note we do not exchange discount codes so if you returns an order where a code has been used, you have now used your code and another will not be issued.

Was this information helpful?

If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via chat or phone.
To allow us to improve our services we would appreciate your feedback regarding this information/article.
(Please note:
This is for feedback only and not monitored by our Customer Service team)