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Q. When can I expect to receive my refund?

When sending your return at an Evri ParcelShop, you should have received a ParcelShop receipt. You can check the progress of your return by using your Evri Parcelshop receipt number here:

If your Evri tracking shows ✔Returned then your refund can take up to 2 weeks from the date we have received your ✔Returned parcel. You will receive a refund confirmation email once your refund has been processed.

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