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Q. How do I return my order?

1  Access the Returns Portal

Please click below to access the returns portal to register the item(s) you wish to return from your order. You will be able to select the reason for the returned item(s) which we will use as feedback to improve our products! Once you have registered your return, the returns portal will generate your returns label.

Please note, your return is subject to a £2.95 returns shipping fee. UNIQLO will only accept returns which are made within the 28 day returns period.
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2  Print your return postage label

Please print your generated returns postage label and packing slip. Include the packing slip inside your parcel and attach the postage label to the outside of your parcel. To avoid any delays, please remove or black out your shipment address.

I do not have access to a printer, what can I do?




3  Package the return item(s)
 
Please ensure the item(s) are in a resalable condition and the returned parcel does not contain any items that are not eligible to be returned. Please click here for further details.

 
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4  Drop off the parcel at any Evri ParcelShop  

Click here to find your nearest Evri ParcelShop. Please ensure that your parcel is scanned by the ParcelShop and you receive a calling card or proof of your return.

 
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5  Your return parcel is on it's way back to us!  

Click here to track your return with Evri. You will need to enter the tracking number given to you on your Evri calling card.

 
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6  Your refund is processed 
 
Once your return has been processed, your refund will be made into your original payment method. If by credit/debit card, please allow up to 3-5 working days from receipt of confirmation email. If by PayPal, allow up 24 hours for the funds to show in your account. Klarna refunds can take up to 5-7 business days.

Please note, the £2.95 (return shipping fee) will be deducted from your total refund amount.
 
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Can I make an exchange?

How do I make an additional return from my order?

Haven't posted your first return yet but want to add more items?

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