Can I return my online order in store?

Q. Can I return my online order in store?

Refunds for online orders cannot be processed in stores. You have 28 days to exchange your online order at a UNIQLO UK store if you paid using a Credit/Debit/Gift card or Apple/Google Pay. Orders placed using PayPal or Klarna (including in combination with Gift Card) will have to be returned to our warehouse as they will not be accepted for exchange in stores. After exchanging, you will no longer be able to receive a refund.

To make an online return, please use this guide: How do I return my order?

Was this information helpful?

YES

If our FAQ's did not answer your question or you have any feedback.
Please contact our friendly customer care team via chat or phone.

Please let us know why this article is not helpful.

The article is hard to understand

This isn’t the information I was looking for

The explanation content and image used are different from the actual screen display

I do not agree with policy on this subject

Other

Please let us know which part of article is hard to understandPlease let us know what information you are looking forPlease let us know which part was different from the description in the article?Please let us know how we can improve our policy/service to meet your needsPlease let us know the reason answer being not helpful and how we can improve it

Note :

Please do not fill in any personal information.

We are not able to respond directly to your feedback.

Send

Related Q&A

CHAT SUPPORT Operating Hours:
Monday-Friday: 9am-4:30pm
Saturday-Sunday: 10am-5pm
Closed : Christmas Day and Easter Sunday.

By Phone

Customer Care Operating hours: Mon-Fri: 09:00-16:30
Closed: Christmas day and Easter Sunday

By Phone

0203 960 5299

Customer Care Operating hours: Mon-Fri: 09:00-16:30
Closed: Christmas day and Easter Sunday

How can we help?

Q. Can I return my online order in store?

Related Q&A

Contact Us

Related services