• ‘personal data’ means any information relating to you and that identifies you, directly or indirectly;
• ‘processing’ means any operation or set of operations which is performed on personal data or on sets of personal data.

WHICH CATEGORIES OF PERSONAL DATA DO WE COLLECT?

• Identity data: first name, last name, title, date of birth, membershipID
• Contact data: email address, telephone number.
• Address data: billing address, delivery address.
• Financial data: credit card or other payment information.
• Technical data: includes IP address, your login data, mobile ID information. Other technical data processed are not considered personal information.

WHERE THE DATA IS TRANSFERRED AND WITH WHOM WE SHARE PERSONAL INFORMATION?

• Other companies within Fast Retailing Group (details),
• Suppliers and service providers we engage to process data on our behalf,
• Government bodies and law enforcement agencies to comply with legal obligations or protect some rights,
• Successors in title to our business (in the case of a transfer of assets or if we sell any or part of our business).

HOW LONG DO WE STORE AND PROCESS PERSONAL INFORMATION?

WHAT ARE THE RIGHTS APPLIED ON THE PERSONAL INFORMATION?

• The right to request access to personal data that we hold about you;
• The right to request from us rectification of any personal data that is inaccurate or incomplete;
• The right to request erasure (‘right to be forgotten’) of personal data if these data are no longer necessary in relation to the purposes for which they were collected or otherwise processed or if you withdraw your consent (we might have to keep some personal data to meet legal requirements);
• The right to obtain restriction of processing where one of the following applies:

• If you have contested the accuracy of your personal data, processing shall be restricted for a period enabling us to verify such accuracy,
• When processing is unlawful and you oppose to the erasure of your personal data and request the restriction of their use instead,
• If we no longer need the personal data for the purposes of the processing but they are required by you to establish, exercise, or defend your legal claims,
• When you have objected to processing based on legitimate interests, processing shall be restricted for a period enabling the verification whether our legitimate grounds override yours.

• The right to object, on grounds relating to your particular situation, where processing of your personal data is based on our legitimate interests. You also have the right to object at any time to processing for direct marketing purposes (including profiling to the extent that it relates to such direct marketing);
• The right to data portability, meaning you have the right to receive the personal data we hold about you in a structured, commonly used and machine-readable format and you have the right to transmit those data to another controller where the processing is based on your consent or on a contract and is carried out by automated means. You have also the right to have your personal data transmitted directly from us to another controller where technically feasible;
• The right to opt out of any marketing communications that we may send you by clicking on the unsubscribe link at the bottom of any e-mail we have sent to you or, alternatively, by contacting us;
• The right not to be subject to a decision based solely on automated processing including profiling, which produces legal effects concerning you or similarly significantly affects you (unless if this decision is necessary for entering into, or performance of, a contract between you and Uniqlo or is based on your explicit consent);
• The right to lodge a complaint with a supervisory authority if you have reasons to think that your rights on your personal data are infringed by Uniqlo.

FOR WHICH PURPOSES ARE WE PROCESSING YOUR DATA?

COOKIES

• Manage and secure access to specific and personal places such as your account;
• Manage your shopping cart;
• Memorize information entered in forms;
• Detect fraud, secure payments and protect our website against bots or malicious traffic;
• Establish traffic statistics (number of visits, page views, abandonment during the order process) to monitor and improve the quality of our services. These are based on aggregated data;
• Adapt the presentation of our website to the display preferences of your terminal;
• Provide you with content, including advertising, related to your interests and customize the offers we send you.

• Collect analytics about performance of advertising or personalized display;
• Identify the products seen or purchased on our website in order to personalize the advertising offer sent to you when you access other websites;
• Send you Uniqlo offers by email if you have authorized them when registering.

• To provide you with a Fit Finder tool in our product pages, we are using Bodygramand you can find their Privacy Policy here.

PROFILING

TRANSACTION SECURITY AND WEBSITE MISUSE

SECURITY

• Keep your account passwords private. Remember, anybody who knows your password may access your account.
• When creating a password, use at least 8 characters. A combination of letters and numbers is best. Do not use dictionary words, your name, email address, or other personal data that can be easily obtained. You can change your password by going to ‘My Account’ and clicking ‘Change name, email or password’.
• Avoid using the same password for multiple online accounts.

CHILDREN

CHANGES TO OUR PRIVACY POLICY

CONTACT