UNIQLO UK | Q&A about DELIVERY | Customer Service

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Q&A about DELIVERY

Q&A about DELIVERY

What methods of delivery do you offer and how much do they cost?

Order to Delivery Process (Quick guide)

Will my items be delivered at the same time?

How can I track my order?

What is my order status?

Do you deliver to my address?

Do you ship to PO box address or freight forwarding addresses?

Is my package insured and do I need to sign for my order?

Can UNIQLO deliver to multiple addresses?

What carrier service will my parcel be delivered by?

My chosen delivery address has business hours, can I request a delivery time-slot?

I don’t understand my tracking, can you help?

What time will my parcel arrive?

I will not be in for delivery, can I request that my parcel is left in a safe location or with a neighbour?

What happens if I am out when you try to deliver?

What should I do if my order hasn’t been delivered yet?

What is Click & Collect?

How much does the Click & Collect service cost?

How do I place a Click & Collect order?

What happens once my pick up in-store order has been placed?

Will I be notified when my order arrives in store?

How long do I have to collect my order?

When will my order be ready for collection?

What happens if I am unable to collect my order?

I have entered an incorrect address, what should I do?

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