Customer Satisfaction Survey


Store Visit Information

Required ※
Gender
Age Category
Date of your visit
Time of your visit
Please tell us which store you visited.

Overall Satisfaction

How satisfied are you with the customer service you received at this store?
Please let us know the reason for the above rating.

Note: Please do not provide any of your own personal information (name, order number, email, phone number, etc.).

Satisfaction Level

How satisfied are you with the following services?
(Please check “Not applicable” if you did not use the service.)
Was service at the cash register speedy and polite?
Was service on the sales floor informative and courteous?
Was service in the fitting rooms courteous and appropriate?
Were you satisfied with your alterations?
Was the store staff’s response at Click & Collect service courteous and appropriate?