Online Shopping Experience Survey
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Required
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1. Overall Satisfaction
Please rate your overall satisfaction regarding the UNIQLO.com shopping experience
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Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
2. Reason for shopping
Which of the following prompted your visit to UNIQLO.com? Please select all that apply.
Saw an online advertisement
Saw a UNIQLO product on social media
Received an email/app push from UNIQLO
Saw UNIQLO's social media
Other
3. Navigation/Availability/Checkout
How easy was it to find the products you were looking for?
Not Selected
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Were you able to buy everything you wanted?
Not Selected
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
How was the process of placing your order, including payment method, delivery method, and expected delivery date?
Not Selected
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
Please tell us specifically what you liked and what you would like to see improved regarding "ease of finding products, the product selection, and purchasing process"
4. Overall
In addition, please let us know specifically what you found difficult to use about UNIQLO.com and app services, or any requests you have.
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